Shipping Policy
Data Collection and Usage
We collect and utilize personal information solely to fulfill the purposes outlined by us or for other legitimate reasons, unless we obtain the individual’s consent or are required to do so by law. Personal information is retained only as long as necessary to achieve these specified purposes.
Shipping Schedule
Orders will be delivered everyday morning before 10 am . Pre-orders are dispatched within the specified time frame based on availability.
Delivery Address
Products are delivered to the shipping address provided at the time of order placement. For weekly pre-orders, customers may request an address change by sending an message on whatsapp or in purity harvest mobile application with order details for confirmation.
Order Tracking
Customers can track their orders using the purity harvest mobile application.
Delay & Quality Issues
If an order is delayed and delivered more than 10 days after the dispatch date mentioned on the courier receipt, customers should take a photograph and email us with all relevant order details. Depending on product availability, we will arrange a replacement for the affected order.